It is no secret that the legal industry, like many others, has undergone significant and unprecedented change in 2020.

In all of this, technology has emerged as a beacon for law firms and in-house teams around the globe, allowing them to work seamlessly from their new working environments, cut costs and drive efficiency in every aspect of their legal service delivery. Artificial intelligence (AI) is one technology that has come to the fore this year, not least due to the massive challenges posed by regulatory change, such as Brexit, the transition from LIBOR and the evolution of new and increasingly complex data protection provisions. In order to keep pace with the increasing volume of documents in the review pile, one thing is clear: Lawyers can’t go into 2021 without the assistance of AI.