While the COVID-19 pandemic has certainly presented its fair share of challenges to businesses, the impact on legal departments may not have been as pronounced as originally feared. Today, the Blickstein Group released the 13th Annual Law Department Operations Survey, which focused on how the impact of COVID-19 and the coinciding national movement towards diversity have impacted legal operations, and why legal departments are less than thrilled with their outside counsel's technology efforts.

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The Pandemic Isn't Hindering Legal Functions

The survey collected responses from 108 legal operations professionals based primarily in the U.S. On the pandemic front, there doesn't seem to have been a substantial impact on the way legal departments were able to serve their organizations. When asked if they had noticed a diminished ability of their internal legal team to deliver work product due to COVID-19 or remote working, 94% of respondents answered "no."

Brad Blickstein, principal at the Blickstein Group, indicated that challenges such as remote working are not entirely out of a legal ops professionals' wheelhouse. "I think it has to do with the fact that legal ops people are sort of process and tech people to begin with. So in a way, they were built for this," he said.