A number of law firm subsidiaries focused on new strategies for delivering legal services experienced initial drops in demand in the early months of the COVID-19 pandemic, but leaders of these units report a strong recovery and have high hopes for 2021.

Captives focused on e-discovery, alternative staffing and automated legal expertise all witnessed clients back off amid the widespread economic uncertainty of late March and April, but interest then rebounded, ensuring that many of these young entities are likely to see their best year ever in 2020.

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