COVID-19 has intensified a simmering trend of law firms leveraging a learning management system (LMS) to access protocols and training 24/7, according to some industry observers and a recent survey. But while COVID-19 may accelerate adoption for some firms, the pandemic also stirred uncertainty for others that may stifle spending or place LMS low on their priority list, noted law firm consultants.

A learning management system (LMS) organizes and collects training materials, including videos, in one platform. For law firms, they can livestream or play prerecorded CLE webinars and monitor attorney participation, explained Michael Lowe, founder and president of law firm management consulting provider Harding Lowe. Law firms can also store document management, client onboarding and other technical and compliance training in a LMS for attorneys and staffers, he added.

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