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Much has been written about the challenges facing law firms and legal departments: Do more with less. This effort to achieve greater efficiency and productivity has led to organizational review of workflow, the push for legal process automation and the use of technology to drive gains in knowledge insights.

Artificial intelligence and machine learning specifically promise to yield significant improvements in information review for lawyers. But with the expanded use of these technologies, attorneys want to have more control over the increasing use of AI in the products they use. While little is at stake when AI is applied to a search for a local pizzeria, the same cannot be said for searching for legal information for a client.

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