Companies worldwide are working diligently to respond to privacy challenges presented by the COVID-19 pandemic—they are addressing critical health and safety risks, coping with operational and logistical challenges presented by erratic and/or reduced customer activity and supporting a remote workforce.

Fenwick’s privacy and cybersecurity group in June conducted real-time webinar polling among a diverse group of privacy, security, human resources and other legal and compliance attendees—which included analysts, attorneys and senior executives across the technology, healthcare and financial services sectors—about their companies’ health data collection, COVID-19 diagnosis disclosure, work-at-home practices and return-to-work approaches. The results suggest that companies generally have insufficient remote-working security controls and data protection practices and are considering a variety of approaches to return-to-work safeguards.