Corporate legal departments want to see law firms enhance their level of technological sophistication—but what does that mean, exactly? While arriving at an answer may require both outside and inside counsel to define more specific parameters around what they hope to gain out of technology, actually effecting change might hinge on larger cultural shifts still playing out within the legal market itself.

In the meantime, the most immediate takeaway could be that law firms are coming up short—and sometimes heading in the wrong direction altogether—with technology.

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