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Much has been written about the legal industry’s efforts to provide greater value to clients at a lower cost. But the special challenges that large, global law firms face when implementing this innovation mandate are often overlooked. Increasingly savvy clients want their firms to leverage meaningful data, streamline their workflows, and provide greater clarity and reliability on pricing. Doing so requires outside counsel to properly collect and store data, standardize work product to the extent practical, automate where possible, and develop holistic solutions that meet the aforementioned goals and promote client collaboration.

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