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While COVID-19 is 2020’s “crisis de jour,” business interruption happens far more often than people think. The worst disasters always have the same effect: stopping business functions dead in its tracks. When they strike, companies need to be ready.

The COVID-19 pandemic has proven to be a test for many organizations on their process resilience. It has forced many large businesses to shift their workforce to work from home, small businesses to shut down temporarily, supply chains to rethink how they operate, and the travel industry to go on an almost complete hiatus. It has caused trillions of dollars in economic damage in its first three months alone, and the carnage is not close to ending. 

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