Exceptional opportunities exist in legal operations to leverage development platforms—meaning tools which enable skilled configuration experts (e.g. not coders/developers) to create software applications using a platform’s technology stack at accelerated rates and lower overall development costs.

But before we dive too deeply into the weeds, it’s important to frame the discussion. Development platforms, in my view, provide the most value when aimed at specific legal functional opportunities to manage data and enable efficiencies. But they should leave certain core functionality to industry leaders.