“WFH” (“work from home”) has entered the lexicon in the wake of the COVID-19 pandemic as more organizations mandate remote work conditions for all or nearly all of their workforce. Despite the obvious challenges associated with WFH conditions, organizations with strong virtual technology infrastructure—including secure enterprise tools, videoconferencing capabilities, workforce collaboration tools and mobile applications—are best positioned to handle, without significant degradation in performance or compliance risk, the needs of a fully remote workforce.

There is no-one-size-fits-all approach to leveraging technology, as every organization has its own unique facts and circumstances. Understanding these elements is crucial in implementing mindful technology solutions to support a remote workforce. Below we outline a few best practices for navigating WFH considerations.

Infrastructure and User Access Metrics