The 2010s were a decade of slow growth for legal operations, first struggling to even find the initial cohort of professionals to create the identity, then working against inertia to help create a profession, then pushing for wider adoption. Now, thanks to technological advancement and consistent incubation, we are hitting that critical mass where legal ops is recognized as an important part of the legal department across industries, company size and geography.

Powered by the strength of its growing community, legal ops has gained the necessary traction and solidified its position as a critical business function. Members of the growing community have also come to recognize that the role varies between companies. More importantly, legal technology companies recognize this and 2020 has them leveraging the myriad of internal data available to drive new value for their customers.

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