To a room packed with ABA TechShow attendees, Google’s director of legal operations and Corporate Legal Operations Consortium (CLOC) president Mary Shen O’Carroll warned that the cultural and technological disruption reshaping the legal industry may leave some complacent law firms behind.
O’Carroll, who was awarded Legal Department Operations Director of the Year by Legaltech News in 2016, said you can categorize a law firm’s attitude toward innovation into three buckets: deniers, experimenters and committed.
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