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The instant messenger apps 'Slack', 'IM+ Pro', 'Facebook Messenger', 'Threema', 'Signal', 'Protonet Messenger', 'WhatsApp' and 'Apple Nachrichten' can be seen on a mobile phone in Berlin, Germany, 24 June 2016.

The reign of email is coming to an end: A considerable number of today’s business communications happen in collaboration applications like Slack, Confluence, Asana and more. But these apps pose serious challenges for e-discovery and information governance. I recently caught up with a few industry leaders to get their thoughts about why collaboration platforms are so popular, why they’re problematic and what actions organizations need to consider to embrace them.

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The use of e-mail and electronically stored data has fundamentally changed the discovery process and the judicial standards for what is a reasonable discovery...

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