Law firms that aren’t currently leveraging KPIs to measure progress are already behind. KPIs, or Key Performance Indicators, are benchmarks used to measure a department, firm, or practice group’s progress, efficiency, and effectiveness. In other words, it is a direct, tangible measure of a group’s performance. Law firms need them: Without an empirical way to measure progress, they simply cannot grow in a meaningful, organized and intentional way.
In this article, we will explain how law firms can and should use viable data sources (internal and external) to track their KPIs. We will also illustrate a few use cases on how to implement KPIs by relying on accurate, reliable court data, and share how firms that are not currently utilizing KPIs can start implementing data-driven decisions for meaningful growth.
