A former employee’s whistleblower lawsuit accuses e-discovery company Hanzo Archives of falsely promoting one of its products as running on artificial intelligence.
The lawsuit was filed by a former Hanzo Archives marketer who claims she and others were tasked with manually performing web searches for clients because the company’s artificial intelligence platform was not functioning. The company would then manually input the investigation results into its customer portal to create the false appearance that they were generated by artificial intelligence, the suit claims. Meanwhile, senior Hanzo officials repeatedly warned the plaintiff not to tell clients about the manual investigations.
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