The World Health Organization (WHO) has officially weighed in on the issue of burnout by taking the significant step of adding it to its International Classification of Diseases. Though burnout is not a new concept, this spotlight by the WHO points to a bigger problem that many employers have yet to combat in a real way: how the processes in an organization can help avoid burnout.
With the professional services industry forecasted to grow 5.4% by 2020, reaching almost $5 trillion in worth, according to the Professional Services Market Global Report, companies relying on the expertise of external professional services like legal firms will grow. Working with external clients requires projecting extra confidence in your team. Managing multiple projects and clients effectively is difficult today. Legal professionals need new tools to provide a seamless client experience, while also demonstrating that you’re hitting your milestones on time. This includes being able to track billable hours easily and translate that time into measurable value.
