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Speed and productivity are competitive differentiators in the legal industry. Every minute spent on non-billable work translates to an expense instead of revenue. As document-intensive enterprises, excessive paperwork can be a real threat to law firm profitability. Recent research reveals lawyers spend only 30 percent of their workday on billable work, translating to only 2.4 hours out of an 8-hour work day, with other types of work, mainly administrative, absorbing a large share of the rest.

 

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