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How Law Firms Can Create a Valued, Client-Centric Approach

Valued information delivered quickly and succinctly is key to client-centric knowledge management, according to a Legalweek panel.

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If law firms want to take a client-centric approach to their knowledge management, throwing technology at it isn’t the first answer. Instead, the firm needs to know what information is important to their clients and deliver it as quickly and comprehensively as possible, according to a panel at Legalweek.

The panel, which was titled “Joining Forces—Create Client-Centric Knowledge Management” and took place during the final day of Legalweek, noted that in order to build a successful knowledge management system law firms need to understand their clients’ needs and industry. 

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Victoria Hudgins

Victoria Hudgins

I am a reporter for Legaltech News, where I cover national and international cyber regulations and legal tech innovations and developments.

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