In-house legal operations chiefs see their main priorities as managing legal technology and cost-cutting, primarily on outside counsel spending. Blockchain remains a confusing concept to them, while artificial intelligence is the hottest topic of conversation.

Those are some of the key findings in the 2019 Consero Legal Operations Survey Report, based on a poll of 85 legal-ops executives who attended a recent forum. Consero Group presents executive conferences, and it did the report in partnership with Thomson Reuters Legal Tracker.

John Pfannenbecker (Courtesy photo) John Pfannenbecker (Courtesy photo)