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A key selling point for “New Law” alternative legal service providers is integrating technology with human skill for greater outcomes than one or the other could achieve alone. “AI or machine learning are fantastic technologies, but you have to go into them with open eyes,” said Elevate managing director of contract consulting Craig Conte to LTN in June. “AI is not magic. It’s best to think of AI as machine learning and not some magic supercomputer.”

Zach Warren

Zach Warren is the editor-in-chief of Legaltech News. He can be reached at zwarren@alm.com.

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