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A few years ago, the head of litigation at Massachusetts Mutual Life Insurance Co. issued a challenge to its legal department: cut the average cost of handling a matter by 30 percent.

So Kathryn Von Schoeler, the company’s assistant vice president and counsel hit the ground running. “Being the company’s e-discovery counsel, I, along with a group of paralegals, started to look internally at our EDRM operating model,” she told an audience at the “Innovative Use of Technology Inside Corporate Legal Departments” session at ILTACON18.

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Rhys Dipshan

CT-born, New York-based legal tech reporter covering everything from in-house technology disruption to privacy trends, blockchain, AI, cybersecurity, and ghosts-in-the-machine. Continually waiting for law to catch up with tech. (It's like waiting for Godot, but without the clowns)

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