What do general counsel and in-house lawyers really want from their law firms?

In this video, Royal Mail director of legal operations Sarah Barrett-Vane discusses how the ‘old school’ approach is changing and how specially trained relationship partners are becoming increasingly prominent.


At LegalWeek CONNECT, which will take place in London later this month, Sarah will be part of a panel of legal operations experts discussing innovative strategies for aligning legal operations objectives and optimising processes that bring together outside counsel and legal departments.

She will be discussing these issues with Lloyds Banking Group legal operations head Sophie Schwass, Mishcon de Reya chief strategy officer Nick West, Fulcrum Global Technologies EMEA chief Martin Telfer and Legal IT Insider editor Caroline Hill. Click here for more information.