Commercial law firms are under more pressure than ever to modernise the service they offer. Alongside the ever-present demands for top quality legal advice, key considerations such as innovation, automation and low cost legal centres are all high on the agenda for forward-thinking firms.
Of course, the key question is whether law firms’ efforts are resonating with clients. For the Best Legal Advisers Report, we asked 900 GCs, in-house lawyers and senior execs at top UK and international companies to rate the importance of 12 criteria covering all aspects of legal advice provision.
