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lwcsr14-awlogo-blaRank: 1st FTSE (8.02); 4th global (7.78)Although it has been a little over a year since the merger of Norton Rose and US firm Fulbright & Jaworski, Norton Rose Fulbright manages to improve on its client satisfaction scores in both the global firms and FTSE 100 advisers categories. The firm places first in the FTSE category with a score of 8.02, and fourth in the global category (7.78), with standout satisfaction scores for quality of legal and commercial advice and service delivery/responsiveness. Its biggest year-on-year improvement is for quality of commercial advice and cost/billing practices.

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