Overall rank: 5th
Overall satisfaction score: 3.81
DLA Piper is clearly working on those things that make it easier for its lawyers to give advice as they travel between the 30-plus countries where the firm has offices. Consequently, it stands out in mobility-related areas such as mobile video conferencing and multilingual support.
In software and overall service, the top three marks for DLA come in redlining (4.1), in-office technical support (4.1) and collaborative communication tools such as Lync and Yammer (4.1). Unlike many other firms, DLA also does relatively well on video conferencing tools (4.0), scoring higher than the top 10 average of 3.8.
