In this video, Legal Week director of research Des Cahill and publishing director John Malpas discuss the results of the Client Satisfaction Survey 2014.
Subjects covered include the top-rated global and UK law firms as well as the leading advisers to the FTSE 100; the key findings of the research, which polled more than 1,400 general counsel; and the areas law firms need to focus on in order to impress their clients. Law firms featured include Allen & Overy, Slaughter and May, Norton Rose Fulbright, Shoosmiths, Weightmans, Squire Patton Boggs, Mills & Reeve and Jones Day.
