Lloyds Banking Group’s newly installed GC for insurance Joanne Jolly tells Alex Newman about changes in the bank’s senior legal team, fire-fighting at RSM Tenon and how her time at legacy Barlow Lyde & Gilbert gives her the edge when instructing insurance lawyers

Out of the fire; into the frying pan. On paper at least, that’s how you could interpret the most recent move by Lloyds Banking Group’s general counsel and company secretary for insurance, Joanne Jolly. No sooner had she steered the winding down and sale of professional services firm RSM Tenon, Jolly had agreed to move to Lloyds, ahead of the bank’s landmark sale of TSB and amid a re-emerging row over the mis-selling of payment protection insurance (PPI).