Freshfields Bruckhaus Deringer has expanded its client relationship management programme across its international offices after the scheme helped grow revenue from key clients by more than 15% a year. The CRM programme was introduced in 2011 by London managing partner Mark Rawlinson to increase the number of partners assigned to each key client. There are now about 50 key clients in the scheme in London, with two or three client partners assigned to each, instead of the usual one. The aim of the initiative is to build a long-term relationship with clients by increasing the number of practice groups they use and offering a client expertise in different markets. Freshfields says revenue from clients on the initiative has grown 15% year-on-year since the scheme kicked off three years ago.
February 20, 2014 at 07:03 PM
1 minute read
The original version of this story was published on Legalweek
Paris, Germany and Asia bases adopt initiative as London sees 15% annual return
Freshfields Bruckhaus Deringer has expanded its client relationship management programme across its international offices after the scheme helped grow revenue from key clients by more than 15% a year.
Presented by BigVoodoo
Celebrate outstanding achievement in law firms, chambers, in-house legal departments and alternative business structures.
The African Legal Awards recognise exceptional achievement within Africa s legal community during a period of rapid change.
Law firms & in-house legal departments with a presence in the middle east celebrate outstanding achievement within the profession.
A large and well-established Tampa company is seeking a contracts administrator to support the company's in-house attorney and manage a wide...
We are seeking an attorney to join our commercial finance practice in either our Stamford, Hartford or New Haven offices. Candidates should ...
We are seeking an attorney to join our corporate and transactional practice. Candidates should have a minimum of 8 years of general corporat...
MELICK & PORTER, LLP PROMOTES CONNECTICUT PARTNERS HOLLY ROGERS, STEVEN BANKS, and ALEXANDER AHRENS
