Employee Satisfaction Report 2013 – costs not careers take priority
Assistants at top law firms are still receiving a high level of professional satisfaction from the quality of their work and their access to the best clients, according to the 2013 Legal Week Employee Satisfaction Survey. On the flip side, lawyers are generally feeling less engaged on a personal level. This may well be the year when law firms accept that the way they manage their human resources is driven much more by the need to reduce client fees than providing a coherent career structure for junior lawyers. The scores for the professional elements of the survey – from quality of work and prestige of the firm to client quality and international opportunities – are all higher this year as more junior lawyers are given a greater opportunity to shine. But the picture is less rosy in the personal section, where lawyers consider their engagement in terms of being valued or their treatment by partners. Assistants are happy with the work but find they are being treated less well in softer HR areas such as work/life balance, recognition and praise.
While employees are increasingly happy with the quality of work they are given and the calibre of clients they advise, this year’s Employee Satisfaction Report finds contentment with personal issues slipping
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