The rise of the technophile - why IT teams will have to learn to love personalisation
Since law firms started providing IT systems and services to their employees, those firms have dictated which device would be used. Over the decades of in-house IT systems and services, the nature of those devices has changed very little. A large proportion of the static working population have used desktop machines for years – yes, they are smaller, much more powerful and have a much wider range of services, but they remain fundamentally the same. The user gets a screen – flat and much larger, a processing unit – now small and often hidden away, and a keyboard with a mouse.
As employees become much more particular about the technology they use, BLP’s Janet Day argues that IT teams will have to learn to love personalisation
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