Third-party LPOs aren’t the only ones in the outsourcing game. Alex Aldridge speaks to Unilever about its decision to use Baker & McKenzie to do its low-cost work
Third-party legal process outsourcers (LPOs) often talk as if they hold the monopoly on the cheaper-than-usual delivery of commoditised legal services, but some law firms offer much the same service in-house – with, for example, Baker & McKenzie, Clifford Chance and Eversheds all running their own low-cost offshore operations in the Philippines, India and South Africa respectively.
