Novartis general counsel Thomas Werlen outlines the five key benchmarks his team used to ensure the drugs giant’s lawyers were commercially-minded and supporting the business

One of the fundamental differences between practising law in-house as opposed to in private practice is that in-house lawyers have to balance two often-contradictory roles. They must be guardians of the law and consider how best to protect the company’s reputation – but, at the same time, they must act as partners to the business, fostering innovation to drive growth wherever possible.