Editor's comment: The grate debate
At a recent Solicitors Regulation Authority (SRA) briefing, one official asked me how the body could get more engagement when consulting on policy. It's a question I've been asked before by regulators and representative bodies and I gave the official the same answer: do less consultations - a lot less. The other answer I could have given would have been to look at the wording of all documents you issue and make a drastic effort to turn your words into plain English. Not that I'm singling out the SRA - this excess of convoluted consultation has been symptomatic of Whitehall, local authorities and all manner of quangos and regulators for years. Until recently this trend had yet to fully take hold of the legal profession but the jostling ahead of the Legal Services Act changed all that. Legal bodies now issue a dizzying number of consultations, in many cases attracting derisory response levels as diminishing returns kick in.
Too much consultation, but not enough with clients
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