LG wins this award for its project to turn fee earners’ BlackBerrys into ‘pocket offices’. The aim of this project was to boost LG’s competitiveness by allowing staff to undertake an array of tasks while on the move that they would normally only be able to complete easily in their offices. The key features of the firm’s pocket office concept are:
- email (without a dependency on our exchange infrastructure);
- contact and calendar information;
- digital dictation;
- document review and management;
- instant communication with other staff members;
- access to news and business sector information without the need for a full web browser; and
- a time billing feature.
