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The Legal Services Board (LSB) has launched its business plan setting out the oversight body’s agenda in its first year of operation.

The LSB document published today (15 April) identifies seven key policy areas. They are: putting the public interest at the heart of regulation; widening access to the legal market; improving service through better complaints-handling; developing excellence in regulation; securing independent regulation; promoting diversity; and developing legal education strategies for the public.

Areas of most interest to the profession will include year-one priorities for regulation. The LSB assumed oversight powers on 1 January over the UK’s main approved regulators (ARs) including the Law Society and the Bar Council.

The body states that its 2009-10 regulatory priorities are the creation of:

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