The use of business intelligence ideas for calculating cost margins looks set to grow among law firms. Justin Farmer and Shane Zindel explain
Gaining business intelligence (BI) can be likened to lifting the lid off your business and seeing its internal mechanics. It is not a new idea – BI has its roots in decision support systems (DSS), which began in the mid-1990s. However, the legal sector has been relatively slow to absorb such techniques.
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