At the Legal Week Strategic Technology Forum I took delegates on a journey through some of the leadership challenges that chief information officers (CIOs) face in their quest to maximise the value that their firms generate from investments made in information technology. Its content was based on a number of streams of research that I am currently involved with.
Yet, despite the focus of my presentation on the CIO, a title and role most prevalent today in information and knowledge-based organisations, what was immediately startling was that the vast majority of those in the audience had job titles like ‘IT director’, ‘director of IT’ or ‘head of IT’.
