The outsourcing guide
It is now commonly accepted business practice to adopt outsourcing as a means of refocusing organisations on core matters, reducing non-core operational risk, improving quality and staff morale and reducing cost. Although law firms have been relatively slow on the uptake to date, the legal sector can still take advantage of outsourcing and offshoring. Magic circle giant Clifford Chance has led the field by moving back office and secretarial support to its own office in India, in order to carry out much of the company's administrative work. The outsourcing programme is expected to yield more than £9.5m in annual savings. Similarly, Pinsent Masons announced a deal to offshore its bulk typing and transcription services as part of a move to change the role of its secretaries.
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