The Law Society’s complaints-handling arm has narrowly escaped financial sanctions from a powerful industry watchdog, it was announced yesterday (7 November), despite missing key performance targets that were part of its 2006-07 improvement plan.

Legal Services Complaints Commissioner (LSCC) Zahida Manzoor confirmed that the under-fire Legal Complaints Service (LCS) would not be hit with a fine despite missing five out of 13 performance targets during the 12-month period to March 2007.