Life in the legal department of the Office of Fair Trading (OFT) has taken on a decidedly more rounded character since Brian McHenry joined from the Competition Commission just two years ago.
“The OFT is a watchdog, a servant of the public. Our motto is ‘make markets work well for consumers’ and to do this we needed to change the way we dealt with things and to look at cases with a greater perspective,” says McHenry, who seems to embody a model of public service rarely heard of any more in modern regulators. “The office deals with almost all aspects of the British economy. If markets do not work well, the consumers pay over the odds.”
