The proportion of work in-house legal departments are sending to their external legal advisers is shrinking, putting the pressure on law firm managers to make sure they keep their clients happy. Derek Bedlow offers some tips, based on the findings of the Legal Week Intelligence Client Satisfaction Survey
November 22, 2006 at 07:03 PM
1 minute read
The original version of this story was published on Legalweek
Even without the impetus of the Clementi reforms, the shape of commercial law firms promises to be very different in the future, as the nature of legal work handled by law firms undergoes significant change.
This is one of the key findings of the latest Legal Week Intelligence Client Satisfaction Survey, published in October, which questioned 297 general counsel and other senior decision-makers at FTSE 1000 and Alternative Investment Market companies about their law firm hiring policies.
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