Knowledge differentiates a law firm from its competitors. Knowledge management is about leveraging that differentiating asset so that a law firm leads – and breaks away from – its competitors.
Knowledge management is the leveraging of your firm’s collective wisdom by creating systems and processes to support and facilitate the identification, capture, dissemination and use of your firm’s knowledge to meet your business objectives. It is about recognising that practising law is a knowledge-based profession – and managing your knowledge is key to managing your business. In essence, knowledge management is about working smarter.
