The priority for most practice managers or partners is to maximise their fee revenue. The rush to achieve this goal can sometimes result in taking on clients or cases that do not actually deliver any margin. This happens when not enough information is shared across an organisation and crucial data gets lost, or is simply not accounted for as part of the final billing process. So what can managers, or indeed finance or administration staff, do to overcome this problem and ensure maximum profit from every job?
The manual approach
