The recent High Court decision in Bernuth Lines v High Seas Shipping [2005] is a timely reminder for all businesses to consider how they communicate with the outside world and review their procedures for dealing with the service of legal proceedings.
The court ruled that shipping business Bernuth could not escape a final arbitration award made against it, even though the arbitration had been commenced by e-mail using a generic address on Bernuth’s website which was only intended for the company’s cargo service bookings and had consequently been ignored by clerical staff as ‘spam’.
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