Legal IT reports
January 19, 2006 at 07:03 PM
1 minute read
The original version of this story was published on Legalweek
Eversheds has reported substantial improvements in its internal IT support services, after implementing a fully integrated IT services infrastructure, using the Magic Service Desk system from BMC Software.
The firm drastically needed to centralise its IT support environment, improve the delivery of proactive support services and alter the negative opinion of IT support among its 4,500 staff.
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