In general, offshore firms have been slow to embrace technology, compared to their peers in major onshore jurisdictions. Until recently, Maples & Calder was no exception but the firm is now nearing completion of a forward-thinking and ambitious three-year drive to completely revamp its IT.

Three years ago, Cayman Islands-based Maples hired a new chief information officer (CIO). Joining the firm after heading up Clifford Chance’s IT function in Hong Kong and managing its global systems architecture, Andy Maclusky was hired with a brief to make Maples’ IT systems as effective as those deployed by the magic circle. Maclusky has since led a major global infrastructure project, vastly enhanced the firm’s disaster recovery capabilities, rolled out global practice management, created an innovative CRM and matter-opening system and, most recently, bought a new document management system (DMS).