Outsourcing has made the transition from being an often panic-driven need to reduce costs to an accepted and fundamental tool for providing a competitive advantage. Many successful companies depend on a comprehensive outsourcing strategy to enable them to remain agile enough to cope with changing market conditions and to support their global expansion.

Today, outsourcing is such an accepted and widely used strategic tool that most leading companies have a well-defined outsourcing strategy and frequently revisit the value of outsourcing specific activities. No managing director who wants to retain his position would refuse to consider outsourcing today.