The current climate dictates that law firms are under increasing pressure to provide more value to their clients, while remaining profitable. But, delivering more client value is only half the battle. It has emerged that being able to demonstrate this value tangibly is just as important.

The latest survey by Legal IT and PA Consulting Group has revealed that one-third of law firms are still not meeting the expectations of their clients in the areas that matter to them and corporate clients’ chief financial officers (CFOs) are starting to ask questions.