Have you ever wondered why all too often, information and communication technology (ICT) projects fail to deliver the business benefits that were expected? Some may stall and be abandoned, while some are re-prioritised – only to fade away. But quite often, even completed projects are unsuccessful: by the time they are completed, they no longer meet the requirements of the business. This is a concern not just for law firms but across all types of organisations, in both the private and public sector. What drives investment in ICT is the ever-growing demand for rapid business change.
In recent years, many organisations have realised that simply operating unconnected projects, however well planned and managed, fails to provide sufficient results or flexibility – particularly when attempting to produce major business change. Influenced by emerging standards from the likes of the UK Office for Government Commerce and the need for better corporate governance control and reporting, some forward-thinking organisations have adopted programme management methods to co-ordinate their investments and change initiatives. These methods are also ensuring real benefits to delivery through better cross organisation control.
